Standard Operating Procedure (SOP)

Deletion and Correction of Linked Account in CBS 62632 Screen

Purpose:
This SOP explains the process to delete an incorrectly linked account and relink the correct account in the CBS 62632 screen when both accounts are under the same CIF.

Condition:
Both accounts must be linked to the same CIF (Customer Information File).

Part A: Delete Incorrectly Linked Account

1.       Open the 62632 Screen.

2.       Select the Delete option.

3.       Enter the UIDAI Number.

4.       Click on ARK Fetch.

5.       Click on Fetch Linked Account.

6.       Verify the displayed details.

7.       Click the Return button.

8.       Click Transmit.

Waiting Period

Wait for 24 hours before proceeding to the account correction process.

Part B: Link the Correct Account

9.       Open the 62632 Screen.

10.   Select the Amend option.

11.   Enter the UIDAI Number.

12.   Click on ARK Fetch.

13.   Click on Fetch Linked Account.

14.   Verify the displayed details.

15.   Click the Return button.

16.   Click on Fetch Other Account.

17.   Select the correct account details.

18.   Click Transmit.

Important Notes

·         Ensure both accounts belong to the same CIF before initiating the process.

·         Confirm all details carefully before transmitting.

·         The correction can only be performed after the 24-hour waiting period following deletion.

Regards